One of the more difficult questions in social media is the degree to which online reviews impact upon the bottom line of businesses; and whether bad online reviews cause declining patronage. Harvard Business School’s Michael Luca says yes, and very much so [PDF]. There is not only an impact, but
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How to food blog
Oct 25, 2010 | Post by: Phil Lees 1 Comments
Food bloggers prove that they can pull punters
Huge congratulations to Penny, Ed, Billy, Jess and Matt for pulling this together: five Melbourne food bloggers stepping into a commercial kitchen to offer the general public a chance to critique their food. They hardly need my plaudits considering the event has sold out, which finally and affirmatively answers the
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